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    Downloading - FAQ

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    This article applies only to Backup4all. If you don't have it yet, you must download it first.

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    Jul 22, 2019


    We strive to keep our articles as accurate as possible. If you notice any inconsistencies or outdated info please let us know.
    This section contains answers to frequent questions regarding the downloading process of Backup4all

    On this page:

    Which file should I download, the .exe, .rar or .zip file?

    Each file is downloadable as an executable file and as a msi file (rar or zip). If you have problems downloading the .exe file (security restrictions on your computer) you can download the msi one.

    I'm having problems downloading. What should I do?

    If you are having problems downloading the executable files from the Download page, try downloading the .msi file. If you are not able to download those either, send us an email at:
    [email protected] and we will try to come up with a solution.

    How long does the download take?

    The setup files have under 130MB, so the download time is not going to be more than few seconds on a fast internet connection or few minutes on a slow internet connection.

    After downloading when I try to install it I have one of the following errors: "not a valid file ..." OR "error reading ...". What should I do?

    This error appears because the file was not correctly downloaded. To solve this you will need to download the setup file again from the Free Download page and verify that the size mentioned there is the same as the size of your download.
    Additionally, you might try to download using a different browser (Chrome, FireFox, Opera ...). If this problem occurs repeatedly, please contact us.

    How can I download Backup4all?

    You can download Backup4all by visiting the Download section and clicking on one of the links provided in there, depending on the edition you are interested in. The download should start automatically after you have clicked the appropriate link.

    I have just downloaded Backup4all and now I can't find it to start the installation. What should I do?

    First, you should try and see if the file isn’t on your desktop, as in there it is placed by default. If it is not on your desktop then you must use the Windows search tool to find it. Go to Start -> Search -> For Files and Folders... and write in there the name of the file you have downloaded (to be sure what name it was, visit the Download page). When you find the file just double-click on it to start the installation. If you can’t find it, you should download it again.